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Luis

Computer engineer customer service agent

Currículo em vídeo

Computer engineer customer service agent
Almost 3 years of experience in call centers as a customer service advocate, tech support agent and reviewer in back office position.

Contato

Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Provided support and assistance to customers through chat, phone, and review platforms.

Technical SupportIntermediate

Resolved customer technical issues as part of a back office tech support team.

Call Center OperationsIntermediate

Performed customer issue resolution and review tasks in a call center environment.

Review & Quality AssuranceBeginner

Participated in review team activities to ensure quality standards.

Resumo

Experienced in call center environments focused on customer service, technical support, and review tasks with nearly three years of industry experience.

Principais conquistas

  • Accumulated nearly three years of experience across call centers, covering customer service, tech support, and review roles.
  • Worked for over two years at WebHelping Nicaragua in a chat support capacity.
  • Handled customer issue resolution via phone at Ibexuova.

Habilidades

Customer ServiceTechnical SupportCall Center OperationsReview & Quality Assurance
Publicado na CazVid - 3 de jul. de 2025
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