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Luisa
Bilingual Receptionist
Contato
Competências
Experiencia demostrada en Bilingual communication (English – Spanish).
Experiencia demostrada en Customer service & client support.
Experiencia demostrada en CRM systems (Salesforce).
Experiencia demostrada en Billing and account support.
Experiencia demostrada en Front desk & reception management.
Formação acadêmica
Idiomas
Resumo
Perfil profesional
Experiência
BILINGUAL RECEPTIONIST
Managed front-desk operations and guest reception in a bilingual environment.. Registered, updated, and maintained operational data using Hostfully, SIRE, and TRA systems.. Handled customer complaints, troubleshooting, and service follow-ups.. Supported cash management and administrative processes.
RECEPTIONIST/ ADMINISTRATIVE ASSISTANT
Delivered customer service via phone and in person.. Managed customer information, scheduling, and administrative documentation.. Supported daily operational and office management tasks.
COSTUMER SERVICE - BILLING
Provided end-to-end customer support for billing and account-related inquiries.. Monitored, tracked, and updated customer records using CRM systems.. Resolved technical and billing issues while ensuring customer satisfaction.. Assisted international clients in English and Spanish, maintaining high service standards.
RECEPTIONIST/ ADMINISTRATIVE ASSISTANT
Provided customer support and sales assistance through inbound and outbound calls.. Logged, tracked, and updated customer interactions in Salesforce.. Supported English-speaking clients and sales processes.