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Manuela
Bilingual Collections Agent (Car loans)
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
Data AnalysisAvanzado
Applied statistical techniques to interpret complex datasets and generate actionable insights.
Data VisualizationIntermedio
Created dashboards and visual reports using tools like Tableau and Power BI to communicate findings.
SQLIntermedio
Managed and queried large databases to extract relevant data for analysis projects.
Market ResearchAvanzado
Conducted research to identify industry trends and inform strategic decision-making.
Team LeadershipIntermedio
Supervised a team of data analysts, coordinating project tasks and ensuring timely delivery.
Formação acadêmica
High school
Colegio Anglo Americano
Completed 2020
Resumo
Experienced data analyst specializing in market research with a proven track record of delivering insights that inform strategic decisions.
Principais conquistas
- Developed comprehensive data models for client reporting, improving report accuracy and efficiency
- Led a team of analysts in deploying new data visualization strategies, enhancing decision-making processes
- Streamlined data collection processes, reducing analysis time by 20%
Experiência
Bilingual Collections Agent (Car loans)
24/7.ai
February 2022 - July 2024
Customer service agent, Customer satisfaction management, Digital tools management
Customer service agent
Foundever Colombia
April 2025 - August 2025
Customer Service & Sales Agent
KM2 solutions
December 2024 - March 2025
Habilidades
Data AnalysisData VisualizationSQLMarket ResearchTeam Leadership
Publicado na CazVid - 17 de mai. de 2026