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María
Atención al cliente
Contato
Competências
Handled customer inquiries and provided support through phone communication for housing services.
Applied assertive communication skills to interact effectively with clients and colleagues.
Managed and coordinated tasks related to administrative support and customer service operations.
Collaborated with team members to ensure smooth delivery of customer support and administrative functions.
Facilitated the sale of educational texts, engaging with clients to promote and close textbook sales.
Formação acadêmica
Idiomas
Resumo
Dedicated customer service agent with experience in client communication and administrative support across real estate and education sectors.
Principais conquistas
- Provided telephonic customer service and information support for housing acquisition inquiries at Senderos Editorial S.A.S.
- Gained experience in administrative assistance during tenure at SENA.
- Developed communication and organizational skills through multiple customer-facing roles.
Experiência
Atención al cliente
Atención al cliente por vía telefónica, brindar información y apoyo a personas interesadas en adquirir vivienda