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Mara
Asesora Contac center
Contato
Competências
Managed end-to-end project lifecycles, coordinating teams and resources effectively.
Applied Scrum and Kanban frameworks to improve project adaptability and delivery speed.
Facilitated stakeholder meetings and created documentation to communicate project status.
Developed budgets and schedules to align project scope with resource allocation.
Possesses understanding of software development processes and tools.
Formação acadêmica
Resumo
Experienced project manager specializing in technology projects with a track record of successful delivery and team leadership.
Principais conquistas
- Led cross-functional teams for multiple successful product launches.
- Developed comprehensive project timelines and budgets, ensuring delivery within constraints.
- Streamlined project workflows, improving efficiency and communication among departments.
Experiência
Asesora Contac center
Llamadas telefonicas a pacientes y nuevos referidos para darles asesoria sobre los procedimientos dermatologicos y esteticos de la unidad y asi agendar citas con especialistas
Asesora comercial
Traslados de fondo de pensiones y cesantías, desistimiento de las mismas, asesoría pensional
Asesora comercial
Venta y alquiler de mobiliario para eventos, asesoria refernte a montajes y colores para los mismos vía telefónica y presencial