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Marcela
Customer Service Representative
Currículo em vídeo
Presentation
Know about me
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Customer ServiceIntermediate
Engaged with customers to resolve inquiries and provide support at OPTICALL BPO.
Administrative SupportIntermediate
Performed administrative duties for a law firm, including managing collections and office tasks.
Sales ManagementBeginner
Held a Sales Manager position, involving client engagement and sales activities.
Office Software SkillsAdvanced
Proficient in Word, Excel, PowerPoint, and Internet usage for administrative and communication purposes.
Language ProficiencyIntermediate
Self-taught in English through media consumption, enabling basic communication skills.
Formação acadêmica
Fourth Year of Communication
UCA
Colegio Bautista
Completed 2016
Colegio Teresiano
Completed 2015
Idiomas
EnglishB2
Resumo
A versatile professional with experience in customer service, office administration, and sales management, demonstrating adaptability and commitment to personal growth.
Principais conquistas
- Served as Customer Service Representative at OPTICALL BPO, handling client interactions and support.
- Managed administrative tasks effectively for a law firm as an Administrative Assistant, including collection management.
- Progressed from customer service role to sales management, demonstrating adaptability and skill development.
Experiência
Customer Service Representative
OPTICALL BPO
November 18, 2022 - September 08, 2023
Customer Service., Sales Manager.
Administrative Assistent of a Law Firm
CONFIAME
September 18, 2023 - January 2025
Administrative Collection Manager.
Habilidades
Customer ServiceAdministrative SupportSales ManagementOffice Software SkillsLanguage Proficiency
Publicado na CazVid - 3 de jul. de 2025