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Marco

Customer service rep

Currículo em vídeo

Customer service rep

Guatemala City, Guatemala, Guatemala

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Disponível na CazVid

Customer ServiceExpert

Handled diverse customer inquiries and resolved issues efficiently in a call center setting.

Retention StrategiesAdvanced

Implemented retention techniques to maintain customer loyalty and reduce churn.

Sales & Up-sellingIntermediate

Engaged customers to promote products and services, contributing to sales growth.

AdaptabilityExpert

Learned new product knowledge rapidly and adapted seamlessly to various work environments.

Experienced call center agent with 4 years in customer care, retention, and sales, demonstrating quick learning and adaptability.

Gained 4 years of experience in customer care, retention, and sales.
Adapted quickly to new environments and products, learning within one to two weeks.
Demonstrated strong communication and call handling skills across various call center functions.

Customer ServiceRetention StrategiesSales & Up-sellingAdaptability

Publicado na CazVid - 3 de jul. de 2025