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Guatemala City, Guatemala, Guatemala
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Disponível na CazVid
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Competências

Data AnalysisAvanzado

Applied statistical techniques to interpret healthcare datasets and produce actionable insights.

SQLIntermedio

Used SQL to extract, manipulate, and analyze large datasets from relational databases.

Data VisualizationIntermedio

Created dashboards and reports using tools like Tableau to communicate findings effectively.

Statistical SoftwareIntermedio

Experienced with statistical analysis software such as SPSS or R for data modeling.

Formação acadêmica

Bachiller en Ciencias Y Letras
Centro de Estudios Mercadológicos Y Publicitarios CEMP
2005
Facultad de Arquitectura
Universidad San Carlos Guatemala
Completed 2008
English Language
CALUSAC
Completed 2008

Resumo

Dedicated healthcare data analyst with a strong background in data management and visualization.

Principais conquistas

  • Developed and maintained dashboards for healthcare data reporting, improving decision-making efficiency
  • Led data cleaning and validation processes to ensure accuracy in large datasets
  • Collaborated with cross-functional teams to identify key metrics and data sources

Experiência

Collections

Hunter Warfield Guatemala
2018 - 2025

I’ve provided optimal resolutions to debtors, ensuring a positive experience in account collection by offering various options and solutions, backed by five years of experience in collections.

Client Care Service/Sales Agent

Telus International Guatemala
2016 - 2018

Providing the best service to the client, covering all and home one of their needs and always offering the best option of cell phones, plans and coverage.

Costumer Service/ Sales agent Enterprise Rent-a-car

Xerox Guatemala
2013 - 2016

Sales and customer service agent, car reservations for Enterprise and their brands, providing superb customer service and giving always the best options available to fit all of the customers' needs.

Sales Representative/DIRECTV

ATENTO Guatemala
2014 - 2015

Sales agent for DIRECTV, making and providing the best service, selling the best entertainment product for all American customers, showing concern, empathy and active listening.

Consumer Credit /Activations agent for T-Mobile USA

NCO STAR Communications Guatemala
2011 - 2013

Check credit applications for new customers and create new accounts providing excellent customer service showing concern, empathy and active listening for every single customer.

Executive Sales Agent

Molsa Guatemala
2009 - 2011

Analyze and understanding customers needs that required the best quality products, being the #1 Sales Agent several times offering a specialized and detailed customer service.

Habilidades

Data AnalysisSQLData VisualizationStatistical Software
Publicado na CazVid - 17 de mai. de 2026
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