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MarÍa

Customer Service Agent with strong soft skills and process management

Currículo em vídeo

Corporative communication
I offer soft skills such as effective communication, attitude and efficiency. I can complement it with skills to use technological tools for productivity such as Notion or the organization of time and projects. Willing to contribute a quality brand vision to my work position. I have courses on personal branding, marketing and company reputation. I speak Spanish, English and currently learning French.Finally, my strength is writing, to develop emails or messages with the appropriate tone.n

Contato

Cajicá, Cundinamarca, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Communication SkillsAdvanced

Applied effective communication techniques in customer service and written correspondence.

Problem SolvingIntermediate

Demonstrated ability to resolve issues efficiently within customer service processes.

Technical Tool ManagementIntermediate

Managed Microsoft Office Suite, Google Calendar, and productivity tools to streamline workflows.

Language SkillsIntermediate

Proficient in Spanish and English with ongoing learning in French, supporting multilingual communication.

Branding and Marketing KnowledgeBeginner

Completed courses on personal branding, marketing, and company reputation to enhance brand vision.

Resumo

Dedicated customer service agent with soft skills in communication, problem-solving, and process management. Experienced in managing digital tools and committed to continuous learning in branding and marketing.

Principais conquistas

  • Gained experience as a customer service agent at Sutterland over three months
  • Developed soft skills including communication, attitude, and problem-solving
  • Managed multiple Microsoft programs and tools like Google Calendar

Habilidades

Communication SkillsProblem SolvingTechnical Tool ManagementLanguage SkillsBranding and Marketing Knowledge
Publicado na CazVid - 3 de jul. de 2025
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