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Mariana
Property Owner Manager
Contato
Competências
Created and managed online advertising campaigns, social media strategies, and content marketing initiatives.
Developed brand positioning and messaging strategies to enhance market presence.
Supervised a cross-functional team responsible for marketing campaigns and projects.
Utilized analytics tools to measure campaign performance and inform strategic decisions.
Managed and optimized customer relationship management systems to improve engagement.
Formação acadêmica
Resumo
Experienced marketing professional specializing in digital and brand marketing with a proven ability to lead teams and execute strategic campaigns.
Principais conquistas
- Led a team of 10 in developing and executing marketing campaigns that increased brand visibility by 30%
- Managed a marketing budget of over $1 million, optimizing resource allocation for maximum ROI
- Implemented a new CRM system, improving customer engagement and retention metrics
Experiência
Property Owner Manager
Main communication between property owners and staff, Coordinating with housekeeping to prepare owner’s arrivals, Addressing owner complaints and issues, Collecting rent payments - Refund processing, Owner’s maintenance and repairs reporting, Supervising on-site inspections, Organizing owner’s local tours and transfers
Museum Guide
Travel Agent - Urban Tour Guide
Urban and Rural trip planner at Marseille and surroundings, New protocol creation using OPERA, Luxury Cruise guidance, Guided visits of monuments and different points of interest in downtown Marseille, Payments, filing and several admin tasks, Guided museum visits in English and Spanish
Travel Agent
National trip planner, Customer service, Hospitality and tours