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Mariana
Sales Representative / Priority REP
Contato
Competências
Developed shipping schedules, coordinated with teams, and managed supply chain logistics to ensure operational efficiency.
Negotiated rates, contracts, and service agreements to improve service quality and operational profitability.
Handled client negotiations, detailed follow-ups, and internal communication to resolve issues and ensure satisfaction.
Utilized spreadsheets and software to track performance metrics, manage invoices, and organize client data.
Applied troubleshooting skills in logistics, invoicing, and client relations to address and resolve issues efficiently.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with over 3 years of experience in logistics coordination, client negotiations, and customer support. Skilled in streamlining operations, managing relationships, and utilizing technical tools to optimize workflow and service quality.
Principais conquistas
- Coordinated logistics and shipment tracking ensuring timely deliveries at Lean Solutions Group.
- Negotiated contracts and optimized profitability through rate and service agreement management.
- Handled client negotiations and detailed follow-up on invoicing and refunds at Teleperformance.
Experiência
Sales Representative / Priority REP
Use software or spreadsheets to track performance metrics and identify improvements., Effectively coordinating with suppliers, drivers, and internal teams., Shipment Scheduling and tracking, To report the rate and fuel adjustments with loads with short payments, as well as clarifying any...
SERVICE ADVOCATE
I handled negotiations with Non-Profit organizations to improve the incomes., Learnt how to communicate with business vocabulary regarding banking concerns., Organization and planification to follow in detail all the concerns of the clients., Develop a deeper understanding and research regarding...