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Maribel
Customer Service Associate at Concentra BPO
Contato
Cd. de México, México
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues, and maintaining positive client relationships.
CommunicationIntermediate
Effective in conveying information clearly and professionally across diverse audiences.
Problem SolvingIntermediate
Capable of analyzing situations and implementing solutions promptly to satisfy clients.
Team CollaborationIntermediate
Works well within team environments to achieve common goals and improve service delivery.
Resumo
Dedicated customer service professional with experience at Concentra BPO, specializing in client support, issue resolution, and team collaboration to enhance customer experience.
Principais conquistas
- Provided high-quality customer support, ensuring client satisfaction and retention.
- Resolved complex issues efficiently, reducing escalations and improving service metrics.
- Collaborated with team to enhance process workflows, increasing overall efficiency.
- Consistently received positive feedback for professionalism and problem-solving skills.
Habilidades
Customer ServiceCommunicationProblem SolvingTeam Collaboration
Publicado na CazVid - 2 de jun. de 2026