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Mario

Dispatcher agent

Currículo em vídeo

Dispatcher agent
I'm an dispatcher agent with experience trying to get a shoot in a great company that allows me to grow and learn

Contato

Rivas, Rivas, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Engaged with customers to book appointments and manage client interactions effectively.

Dispatch OperationsAdvanced

Coordinated appointment scheduling and service completion for appliance repair jobs.

Communication SkillsAdvanced

Utilized clear communication to coordinate with clients and field technicians.

Multitasking & OrganizationIntermediate

Managed multiple job schedules and incoming calls efficiently in a fast-paced environment.

Team CollaborationIntermediate

Worked within a team to ensure timely appointment bookings and service delivery.

Resumo

Experienced dispatcher and customer service professional with over 11 years in call center and operations roles, specializing in appointment coordination and client interactions.

Principais conquistas

  • Gained comprehensive experience across customer service, sales, tech support, and dispatching roles
  • Handled appointment booking and job management for appliance repair services in the US
  • Accumulated over a decade of professional experience in call center and dispatch operations

Habilidades

Customer ServiceDispatch OperationsCommunication SkillsMultitasking & OrganizationTeam Collaboration
Publicado na CazVid - 3 de jul. de 2025
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