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Martín
Customer Service
Contato
Competências
Utilized project management tools to develop and maintain detailed schedules for large engineering projects.
Coordinated with clients, contractors, and internal teams to align project objectives and deliverables.
Conducted risk assessments to identify potential project issues and implemented mitigation plans.
Developed and monitored project budgets, ensuring financial efficiency and transparency.
Formação acadêmica
Resumo
Experienced in overseeing complex engineering and construction projects from inception through completion, managing cross-disciplinary teams, and ensuring stakeholder satisfaction.
Principais conquistas
- Led multiple infrastructure projects from initiation to completion, ensuring adherence to timelines and budgets.
- Managed multidisciplinary teams and coordinated with stakeholders to optimize project outcomes.
- Developed detailed project schedules, risk assessments, and resource planning strategies.
Experiência
Customer Service
Payment coordinator., Data base management., Member ́s portfolio management., End-to-end follow up
Customer Service
Customer and stakeholder relationship management, Backlog management, Purchase order management, Quoting specialist
Customer Service
Follow communication procedures, guidelines and policies., Keeping track of customer interactions, Address customer complaints, offer appropriate solutions and alternatives within the deadlines, and follow up to ensure resolution.
Incentive Analyst
Data analysis., Calculation and payout of sales incentives., Client ́s portfolio.