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Mary

Customer Service & Support Specialist with Bilingual Communication Skills

Currículo em vídeo

Bilingual customer service representative
My job is to work as a customer service agent, I love people, I am very friendly, love dogs and outdoors. I am ready to work.

Contato

San José, San José, Costa Rica
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Competências

Customer ServiceAdvanced

Provided technical support and retention services, ensuring customer satisfaction and issue resolution.

Bilingual CommunicationAdvanced

Utilized bilingual skills to communicate effectively with diverse customer base.

Chat SupportIntermediate

Handled live chat interactions, facilitating prompt and helpful responses to customer inquiries.

Interpersonal SkillsAdvanced

Displayed friendly, competitive attitude and eagerness to assist, building rapport with clients.

Resumo

Bilingual customer service agent with experience in technical support, retention, and chat support, dedicated to delivering friendly and effective assistance.

Principais conquistas

  • Progressed from technical support to retention and chat support roles, demonstrating adaptability.
  • Developed bilingual communication capabilities, effectively serving customers in both Spanish and English.
  • Displayed friendliness, competitiveness, and readiness to engage with clients proactively.

Habilidades

Customer ServiceBilingual CommunicationChat SupportInterpersonal Skills
Publicado na CazVid - 3 de jul. de 2025
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