Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Melvin
English Teacher
Currículo em vídeo
Introducing myself
I am sharing something about my experience and working to help people. I love learning new things everyday. I am always open to new challenges because that gives me the opportunity to develop new skills.
Contato
Ahuachapán, Ahuachapán, El Salvador
Disponível na CazVid
Competências
English Language InstructionAdvanced
Delivered English lessons in multiple institutions, focusing on language proficiency and learner engagement.
Customer Service & Call Center OperationsIntermediate
Managed inbound calls and supervised call center teams to ensure service quality and operational efficiency.
Communication SkillsAdvanced
Effectively communicated complex information both in teaching and customer service roles.
Adaptability & LearningIntermediate
Open to new challenges, continually developing new skills across diverse work environments.
Formação acadêmica
Centro Escolar Col. Sta. María
Completed 2006
Colegio Josefino, Ahuachapán
Completed 2009
Universidad Católica de El Salvador (UNICAES)
Completed 2021
Resumo
Dedicated English teacher and customer service professional with experience in instructional roles and contact center supervision. Skilled in communication, team management, and learning new skills. Enthusiastic about challenges that foster personal and professional growth.
Principais conquistas
- Taught English at multiple institutions, developing strong language instruction skills.
- Supervised inbound call teams, ensuring quality service and efficient operations.
- Gained experience across education and contact center roles, demonstrating adaptability and skill diversification.
Experiência
English Teacher
GTZ Ahuachapán’s town hall
2009 - 2009
English Teacher
Cambridge English Academy, Ahuachapán
2010 - 2011
English Teacher
Ventana al Mundo from Fundación La Geo Ahuachapán
2012 - 2020
Inbound Calls Supervisor
Origo Contact Center
2021 - 2021
Inbound Calls Agent
Atento Contact Center
2021 - 2022
Inbound Calls Agent
Teleperformance Contact Center
2022 - 2024
Habilidades
English Language InstructionCustomer Service & Call Center OperationsCommunication SkillsAdaptability & Learning
Publicado na CazVid - 17 de mai. de 2026