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Michelle
Sales Manager
Contato
Competências
Experiencia demostrada en SAP.
Experiencia demostrada en Avaya.
Experiencia demostrada en Speedpay.
Experiencia demostrada en Citrix Workspace.
Experiencia demostrada en Google Analytics.
Formação acadêmica
Idiomas
Resumo
Sales Manager buscando nuevas oportunidades
Experiência
Sales Manager
Manage client relationships and negotiate contracts to establish and maintain long term business partnerships.. Improved account management and customer service by following up on requests, issues, and operational requirements.. Managed collections and payment processes, maintaining accurate records and ensuring timely account follow-up.. Coordinated distribution and logistics processes, monitoring requirements and ensuring operational continuity.. Managed orders and operational transactions in SAP, keeping information up to date and supporting effective process control.. Coordinate client interactions throughout the sales process, from handling inquiries to following up on quotations and monthly billing.. Develop and implement Standard Operating Procedures (SOPs) to improve organization and process efficiency within the department.
Operations and Logistics Analyst
Used internal systems, including SAP, to manage information, monitor processes, and support daily operational activities.. Supported logistics and supply chain operations within a corporate pharmaceutical environment.. Coordinated and monitored operational processes to support timely deliveries and compliance with established deadlines.
Credit Collections Representative
Managed delinquent customer accounts, supporting improved recovery rates.. Negotiated payment arrangements with customers in accordance with company policies and procedures.. Addressed account related inquiries and concerns while maintaining professional and solution oriented communication.
Banking Customer Service Representative
Provided customer service and support for inquiries related to billing, payments, credit, and customer accounts.. Used internal systems to access account information and process customer requests.. Resolved customer issues by reviewing account information and identifying appropriate solutions while maintaining accurate and up to date records.
Digital Marketing Assistant
Supported digital marketing campaigns and related activities.. Collaborated on brand communication strategies and visual content development.. Used analytics tools to monitor campaign performance and engagement.