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Miguel
Bilingual Customer Service (Outsourcing)
Contato
Competências
Led project planning, execution, and monitoring for large-scale construction initiatives.
Managed project budgets, controlled costs, and optimized resource allocation.
Supervised diverse teams of engineers, contractors, and stakeholders across projects.
Facilitated communication between clients, vendors, and regulatory bodies.
Identified and mitigated project risks to ensure safety and compliance.
Formação acadêmica
Resumo
Dedicated project management professional specializing in large-scale infrastructure projects with over a decade of experience in planning, execution, and team leadership.
Principais conquistas
- Led multiple multi-million dollar infrastructure projects from inception to completion.
- Developed comprehensive project plans, schedules, and budgets, ensuring timely delivery.
- Coordinated multidisciplinary teams and stakeholders to achieve project milestones and compliance.
Experiência
Bilingual Customer Service (Outsourcing)
Bilingual customer support in English during high-stress interactions., Handling complaints, technical issues, and account support., Developed strong communication skills, objection handling, and empathy.
Waiter
Customer service, order taking, and cash handling., Worked under pressure and managed multitasking in high-flow environments., General operational support in the restaurant.
Assisted in window tint installation and material preparation., Fast learner with strong teamwork abilities.