Miguel

Customer Service & Social Media Support

Provided daily customer service through WhatsApp and Instagram, responding to questions, requests, and customer inquiries.. Managed multiple customer conversations while maintaining clear, respectful, and helpful communication.. Assisted customers with orders, service requests, follow-ups, and general information.. Supported social media communication and helped maintain a responsive online presence for the businesses.. Worked directly with customers in fast-paced restaurant environments, developing strong customer-care, communication, and problem-solving skills.