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M

Miguel

CXT III

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

CommunicationAdvanced

Utilized effective bilingual communication skills to assist clients across insurance, financial, and transportation services.

Customer ServiceAdvanced

Delivered exceptional customer support in bilingual roles, ensuring client loyalty and satisfaction.

Claims HandlingIntermediate

Managed claims process for home insurance clients, coordinating with internal teams to resolve issues efficiently.

Sales & MarketingIntermediate

Promoted gastronomic applications via teleperformance, supporting marketing initiatives and customer engagement.

Technical SkillsAdvanced

Proficient in Microsoft Office, translation, and writing, applying these skills in customer interactions and documentation.

Formação acadêmica

Professional in Modern Languages
Universidad Ecci
Completed Finished
Data Systematization Technology
UDFJC - Universidad Distrital Francisco José de Caldas

Idiomas

EnglishAdvanced
FrenchBeginner
GermanBeginner

Resumo

Experienced bilingual agent specializing in customer service, claims management, and sales across insurance, financial, and transportation sectors. Skilled in communication, technical tools, and promoting products with a strong commitment to client satisfaction.

Principais conquistas

  • Handled claims for a home insurance company as a bilingual agent, ensuring compliance and client satisfaction.
  • Provided bilingual customer service for financial and transportation industries, fostering positive customer experiences.
  • Promoted and marketed gastronomic applications as a bilingual sales agent, supporting brand growth.

Experiência

CXT III

Axiom
May 2024 - Currently

Bilingual agent who handles claims for a home insurance company in the United States.

Customer Service Agent

Atento
Jun 2022 - Dic 2023

Bilingual Customer Service Agent specialized in financial services, ensuring an exceptional user experience and fostering customer loyalty.

Sales agent

Teleperformance
Enero 2020 - Dic 2022

Bilingual Sales Agent with experience in the promotion and marketing of gastronomic applications.

Customer Service Agent

Teleperformance
Enero 2019 - Dic 2020

Semi-Bilingual Customer Service Agent specialized in the transportation industry through mobile applications.

Habilidades

CommunicationCustomer ServiceClaims HandlingSales & MarketingTechnical Skills
Publicado na CazVid - 17 de mai. de 2026
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Contato Miguel