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Miguelangel
Customer Service Associate with communication and critical thinking expertise
Currículo em vídeo
Contato
Competências
Applied effective communication skills to analyze situations and resolve customer issues.
Handled escalated cases by evaluating perspectives and making well-informed decisions.
Participated in team-building activities to enhance collaborative efforts.
Provided effective customer support with a focus on empathy and efficiency.
Formação acadêmica
Idiomas
Resumo
Dedicated customer service associate experienced in effective communication, critical thinking, and team collaboration to enhance customer satisfaction.
Principais conquistas
- Analyzed situations and identified root causes to implement effective communication strategies
- Handled escalated customer cases by evaluating perspectives and making informed decisions
- Contributed to team building and customer assistance with a focus on empathy and time efficiency
Experiência
CUSTOMER SERVICE ASSOCIATE
Effective Communication: Which I have achieved by analyzing situations, identifying root causes, and implementing effective strategies to resolve the matter at hand, Critical Thinking: I've successfully handled escalated cases by evaluating various perspectives, considering potential...