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Natalia
Operations Agent
Contato
Competências
Utilizes clear and assertive communication to coordinate with teams, suppliers, and clients effectively.
Identifies areas for improvement and participates in implementing technological solutions to optimize workflows.
Engages in detailed offers evaluation, negotiations, and maintaining supplier relationships internationally.
Manages customer inquiries and incidents, ensuring satisfaction and loyalty in the tourism sector.
Coordinates and participates in training operational teams, ensuring updates on best practices and tools.
Formação acadêmica
Idiomas
Resumo
Dedicated professional skilled in operations, negotiation, and customer service with proven ability to improve processes and foster strong international supplier relationships.
Principais conquistas
- Streamlined operational processes at See Usa Tours by implementing technological solutions, enhancing efficiency.
- Built and maintained strong relationships with international tourism suppliers, ensuring seamless coordination.
- Handled detailed evaluations and negotiations with international suppliers at AgroParts, supporting sales decisions.
Experiência
Operations Agent
Coordination with suppliers: I maintain close relationships with international tourism service providers., Implementation of operational improvements: I identify areas of improvement in operational processes and participate in the implementation of technological solutions to optimize efficiency and...
International Negotiator
Direct contact with international suppliers., Detailed evaluation of offers considering price, availability, and logistics options., Preparation and updating of comparative tables to support sales team decisions., Constant communication with the sales department., Compliance with internal...