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Nelson
IT Support Representative
Contato
Competências
Used extensively in front-end development for building interactive web applications.
Developed dynamic user interfaces with React framework for multiple projects.
Back-end development for server-side logic and API creation.
Designed and managed relational database systems for various applications.
Managed source code repositories and version control workflows across teams.
Resumo
Experienced software developer specializing in web application development with a strong background in JavaScript and modern frameworks.
Principais conquistas
- Led the development of a customer portal, improving user engagement
- Streamlined code deployment process, reducing downtime by 20%
- Served as a team lead for a project onboarding new technologies and practices
Experiência
IT Support Representative
Installing and configuring computer systems, Diagnosing hardware and software faults, Solving technical and application problems, either over the phone
Customer Service Rep
Helping customers with complaints and questions, Giving customers information about products and services, Taking orders, Processing returns, Helping customers understand the product and answering questions about their reservations
Health Care Lead Generation
Calling leads passed to Sales from Marketing to ensure they meet the requirements necessary to elicit a sales call, Researching leads that meet the requirements above and engaging them in order to qualify them for sales
Solar Appointment Settings
Vetting potential customers and setting qualified appointments for members of our sales team
Energy Deregulation Sales Rep
Selling electric/gas energy to consumers
Senior Logistics Specialist
Responsible for improving the logistics procedures and protocols for their company, Helping ensure that all goods get to where they need to be safely and efficiently