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Nicole
Customer service & sales representative
Contato
Competências
Oversaw planning, execution, and delivery of complex projects across multiple domains.
Directed multidisciplinary teams, fostering collaboration and professional development.
Facilitated clear communication between clients and technical teams to ensure alignment.
Implemented Scrum practices to enhance project adaptability and stakeholder feedback.
Resumo
Detail-oriented project manager with over a decade of experience leading technology initiatives.
Principais conquistas
- Led cross-functional teams to deliver projects on time and within budget.
- Managed diverse portfolios including software development, infrastructure, and client onboarding.
- Streamlined project workflows resulting in improved operational efficiency.
Experiência
Customer service & sales representative
Technical support & sales representative
Appointment setter Lead generator
Voicemail drop -sales in general, Follow ups on Leads, Cold calling and income calls for all kinds of industries, Campaigns: Insurance company and Financial services, Real estate services, and Home security system company.
Interpreter
General medical consultations, Live interpretations of different government departments and HR, Interpretations for SNAP, WIC, CHIP, Medicare, Medicaid, and others, Live interpretations of 911 and police station calls, Bank assistance, Airport customer service, Ride reservations, Car rental reservations, Internet company's customer service and calls from correctionals and/or detention centers.
Interpreter
Live interpretation of a variety of different calls, Medical/Social Services/Legal interpretations, Scheduling appointments, Surgeons pre-operation intakes, DHS calls to CPS, Desk info in courtroom to full court hearings and trials.