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Noah
Medical Interpreter (English ↔ Spanish)
Contato
Competências
Fluent in English and Spanish, applied in medical interpretation and customer service contexts.
Provided support through reservations and problem resolution, ensuring customer satisfaction.
Effectively facilitated communication between healthcare providers and patients, as well as guests and service teams.
Utilized Word, Excel, PowerPoint, Outlook, and Google tools to document and organize information.
Formação acadêmica
Idiomas
Resumo
Experienced bilingual interpreter and customer service agent with a focus on healthcare communication and hospitality support.
Principais conquistas
- Provided real-time interpretation between healthcare professionals and Spanish-speaking patients at Epicus Corporate.
- Ensured clear and accurate communication regarding medical procedures, treatments, and patient concerns.
- Managed hotel reservations for U.S. and Canadian clients, maintaining high-quality customer service and professionalism.
Experiência
Medical Interpreter (English ↔ Spanish)
Provided real-time interpretation between healthcare professionals and Spanish-speaking patients., Ensured accurate communication regarding medical procedures, treatments, and patient concerns., Maintained confidentiality and adhered to industry standards and HIPAA regulations., Assisted clients...
Customer Service & Sales Agent – Hotel Reservations
Managed hotel reservations for clients in the U.S. and Canada entirely in English., Assisted customers with booking, modifications, and cancellations while ensuring a high-quality customer experience., Resolved customer concerns efficiently, maintaining professionalism and empathy.