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N

Nocawe

Multi Skilled Employee

Contato

Cape Town, Western Cape, South Africa
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Skilled in addressing customer needs, resolving complaints, and ensuring positive interactions.

Problem SolvingAdvanced

Adept at analyzing issues and implementing effective solutions promptly.

Attentive ListeningAdvanced

Capable of understanding customer concerns accurately to provide tailored assistance.

Communication SkillsAdvanced

Effective in conveying information clearly and professionally across diverse channels.

Formação acadêmica

N4-6
Northlink college
Completed 2021

Resumo

A versatile customer service professional with proven ability to resolve issues, assist with bookings, and enhance customer satisfaction across various industries.

Principais conquistas

  • Consistently resolved customer complaints, enhancing satisfaction and loyalty.
  • Assisted customers with booking and troubleshooting, ensuring smooth service experiences.
  • Handled multiple customer interactions across various platforms, demonstrating adaptability.

Experiência

Multi Skilled Employee

Sterkinekor

Helping customers with purchasing movie tickets and snacks.. Escalating customer's complaints.

Customer service advisor

Capita
2024 - Present

Assisting customers with paying bill.. Escalating customer complaints.. Guiding customers with troubleshooting.

Customer service agent

Concentrix
2026 - Present

Assist customer with booking flights, canceling flights and making amendments on their bookings.

Habilidades

Customer ServiceProblem SolvingAttentive ListeningCommunication Skills
Publicado na CazVid - 3 de jun. de 2026
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