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Noel

Inbound call center position

Currículo em vídeo

Inbound call center position

I've been in the BPO industry for 7 years now. I've been a CSR., TSR 2, Floor walk, SME (Subject Matter Expert), and IT Helpdesk Analyst, Chat and Email Support. Aside from working in the BPO industry, I've also ventured into the Virtual Assistant world where I've experienced being Social Media Manager, Appointment Setter, Cold caller or Sales Rep. I also teach English in an ESL. I believe these qualities of mine are the best fit for the position you are looking for.

Contato

Cebu City, Gitnang Kabisayaan, Pilipinas

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer ServiceExpert

Handled customer interactions via call, chat, and email, ensuring satisfaction and issue resolution.

Technical SupportAdvanced

Provided IT helpdesk services and technical assistance as part of BPO operations.

Virtual AssistanceIntermediate

Performed social media management, appointment setting, and cold calling for diverse clients.

Language & TeachingIntermediate

Taught English to ESL students, enhancing communication skills and cultural exchange.

Sales & OutreachIntermediate

Engaged in sales activities including cold calling and lead generation to support business growth.

Resumo

Noelle Argancellia is an experienced customer service specialist with 8 years in BPO, extending expertise into virtual assistance and ESL teaching. She is adept in managing diverse customer interactions and supporting various operational needs remotely.

Principais conquistas

Accumulated 8 years of diverse experience in BPO including CSR, TSR, SME, and IT Helpdesk roles.
Gained additional expertise in virtual assistance tasks like social media management, appointment setting, and cold calling.
Provided English language instruction in ESL, demonstrating teaching and communication skills.

Habilidades

Customer ServiceTechnical SupportVirtual AssistanceLanguage & TeachingSales & Outreach

Publicado na CazVid - 17 de mai. de 2026

Contato Noel

Currículo em vídeo

Inbound call center position

Competências

Customer ServiceExpert

Handled customer interactions via call, chat, and email, ensuring satisfaction and issue resolution.

Technical SupportAdvanced

Provided IT helpdesk services and technical assistance as part of BPO operations.

Virtual AssistanceIntermediate

Performed social media management, appointment setting, and cold calling for diverse clients.

Language & TeachingIntermediate

Taught English to ESL students, enhancing communication skills and cultural exchange.

Sales & OutreachIntermediate

Engaged in sales activities including cold calling and lead generation to support business growth.

Principais conquistas

Accumulated 8 years of diverse experience in BPO including CSR, TSR, SME, and IT Helpdesk roles.

Gained additional expertise in virtual assistance tasks like social media management, appointment setting, and cold calling.

Provided English language instruction in ESL, demonstrating teaching and communication skills.