NOELIA

Virtual Assistant (Remote)

Provided administrative support for international clients in diverse industries, including e-commerce, digital marketing, and tech.. Managed email communication, calendar scheduling, and task prioritization to optimize client productivity.. Handled customer service inquiries, ensuring high satisfaction levels and timely responses.. Assisted with social media management and content creation, including graphic design using Adobe tools.. Utilized Microsoft Office Suite and Google Workspace to create and manage documents, spreadsheets, and presentations.

Supported a team of executives with scheduling, research, and administrative tasks.. Provided customer support and managed inbound/outbound calls.. Prepared reports, presentations, and documentation for business meetings.

Customer Service Representative

Assisted clients with technical issues, product inquiries, and order processing via email and chat.. Managed customer accounts and maintained detailed records using CRM software.