Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Nomvelo
Call Centre Agent
Contato
Johannesburg, Gauteng, South Africa
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support and assistance to customers, ensuring their needs were addressed effectively.
Communication SkillsIntermediate
Effectively communicated with clients and team members to facilitate clear information exchange.
Problem SolvingIntermediate
Identified customer issues and provided timely, effective solutions in call center environments.
SalesIntermediate
Engaged in insurance product sales, managing client relationships and closing policies.
Research SkillsBeginner
Utilized research to understand customer needs and improve service delivery.
Formação acadêmica
Matric Certificate
Alex High School
Completed Nov 2017
General Educational Development (GED)
MT Academy
Completed Jun 2018
Idiomas
English
IsiZulu
Setswana
IsiPedi
Resumo
Motivated call center and sales professional with hands-on experience in customer support, insurance sales, and team collaboration. Adept at communication, problem-solving, and ensuring client satisfaction.
Principais conquistas
- Handled customer inquiries and provided solutions as a Call Centre Agent at ITalk Call Centre.
- Sold insurance policies and managed client relationships as an Insurance Sales Agent at Credico.
- Developed strong communication, problem-solving, and customer service skills across roles.
Experiência
Call Centre Agent
ITalk Call Centre
Sept 2019 - Feb 2021
Insurance Sales Agent
Credico
May 2024 - Mar 2025
Habilidades
Customer ServiceCommunication SkillsProblem SolvingSalesResearch Skills
Publicado na CazVid - 17 de mai. de 2026