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SDR & CSR

Currículo em vídeo

SDR & CSR
Please record a video speaking in English about your experience.

Contato

Medellín, Antioquia, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

SalesAdvanced

Proficient in sales techniques, pipeline generation, and client relationship management.

Customer ServiceAdvanced

Experienced in assessing client needs, providing product information, and ensuring satisfaction.

CRM Tools (Salesforce)Intermediate

Manipulation and utilization of Salesforce to track leads, sales, and customer interactions.

Multitasking and Problem SolvingAdvanced

Efficiently managing multiple client requests and resolving issues in fast-paced environments.

Formação acadêmica

High School Degree
Institucion Educativa Fernandez Baena

Idiomas

SpanishBilingual

Resumo

Experienced sales and customer service specialist with expertise in onboarding, relationship building, and prospecting across BPO and sales domains.

Principais conquistas

  • Reviewed loan files to ensure completeness and accuracy of closing documents at NEARSOL BPO
  • Managed end-to-end customer onboarding and sales processes, handling transactions directly with clients
  • Built strong relationships with vendors and customers, ensuring high customer satisfaction at TELEPERFORMANCE COLOMBIA

Experiência

SDR & CSR

NEARSOL BPO
10/10/2024 - 04/21/2025

Review loan files to ensure completeness and accuracy of closing documents, Do the whole process of opening a customer to close the sale with the transaction of the money to the customer.

Customer Loyalty Specialist, Sales, Supervisor

TELEPERFORMANCE COLOMBIA
10/17/2021 - 08/04/2023

Building relationships with vendors and customers, Sales consultant, Ensure high levels of customer satisfaction through excellent sales service, Assess customers needs and provide assistance and information on product features

SDR/BDR

GROW NEARBY
04/03/2025 - 08/24/2025

Engage with prospects and clients to understand business and organization challenges and struggles, Generate high-value sales pipeline through both strategic and targeted prospecting into commercial or enterprise accounts, Collaborate with the sales team to develop a list of target prospects

Habilidades

SalesCustomer ServiceCRM Tools (Salesforce)Multitasking and Problem Solving
Publicado na CazVid - 17 de mai. de 2026
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