Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Oscar
Agent
Currículo em vídeo
Agent
I hsve around 20 years of expirience in call center i been working as an operation manager, LOB Manager, and now as billingual smagen, in foundever for his premium account verizon, collection in CCSI and now for workswell setlling appointments to customer in us for a locksmith
Contato
Ojo de Agua, México, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Extensive experience in assisting customers and managing client relationships in call center environments.
Operations ManagementAdvanced
Led call center operations, including team coordination and process improvements.
Bilingual CommunicationIntermediate
Conducted customer interactions and support in both English and Spanish.
Appointment SettingIntermediate
Currently responsible for scheduling technician appointments in the locksmith industry.
Resumo
Experienced call center operations and customer service specialist with 20 years in the industry, now focusing on appointment setting and technical support roles.
Principais conquistas
- Held multiple roles including Operation Manager, LOB Manager, and bilingual Specialist at Foundever
- Managed collections processes for Verizon in CCSI
- Currently appointment setting for locksmith services in the US
Habilidades
Customer ServiceOperations ManagementBilingual CommunicationAppointment Setting
Publicado na CazVid - 3 de jul. de 2025