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Oscar

Vistual Assistant

Currículo em vídeo

Vistual Assistant
I'm a customer service agent with 4 years of experience.nI first worked for a money transfer company helping customer to complete and fill out forms to send and receive money. After that, I became part of a credit card team porcessing, scheduling payments, and providing details about the credit cards statements. Last, I worked for a POS company helping with device troubleshooting nad menu management.nI've developed a lot of skills to provide a great quality service.

Contato

Managua, Managua Department, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided high-quality support in financial and technical environments, resolving customer issues efficiently.

Technical TroubleshootingIntermediate

Assisted with device troubleshooting and menu management for POS systems, ensuring smooth operation.

Communication SkillsAdvanced

Developed strong verbal and written communication skills to assist diverse customer needs effectively.

MultitaskingIntermediate

Handled multiple customer inquiries simultaneously across different support roles.

Resumo

Dedicated customer service agent experienced in financial and technical support, seeking to leverage communication and troubleshooting skills in a virtual assistant role.

Principais conquistas

  • Successfully assisted customers in money transfer, credit card processing, and POS troubleshooting.
  • Developed strong communication, problem-solving, and multitasking skills across different support roles.
  • Progressed through roles to handle complex customer inquiries and technical troubleshooting.

Habilidades

Customer ServiceTechnical TroubleshootingCommunication SkillsMultitasking
Publicado na CazVid - 3 de jul. de 2025
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