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Otukile
Call Centre Agent
Contato
Johannesburg, Gauteng, South Africa
Disponível na CazVid
Competências
Customer ServiceAdvanced
Skilled in handling customer inquiries and resolving issues efficiently to enhance client satisfaction.
Communication SkillsAdvanced
Effective communicator with experience in inbound call handling and client interaction.
MS Office ApplicationsIntermediate
Proficient in MS Word for documentation and correspondence tasks.
Administrative SupportIntermediate
Capable of managing administrative tasks related to customer service operations.
Formação acadêmica
Matric (Grade 12)
Seana-Marena High School
Computer & Secretarial Admin(Certificates)
Havatech
Idiomas
Tswana
English
N.Sotho
Zulu
Resumo
Dedicated customer service professional with over 6 years of inbound call handling. Skilled in communication, MS Office tools, and administrative support, committed to delivering exceptional client experiences.
Principais conquistas
- Provided consistent inbound customer support, ensuring high satisfaction levels over extensive tenure.
- Utilized MS Office tools to streamline customer communication and documentation processes.
- Contributed to team efficiency through reliable service delivery at Europ Assistance and Consolidation Technology SYS.
Experiência
Call Centre Agent
Europ Assistance
2007 - 2001
Inbound & Customer Service. Ms Office application (Word)
Call Centre Agent
Consolidation Technology SYS
2004 - 2004
Inbound & Customer Service. Ms Office application –(Word)
Habilidades
Customer ServiceCommunication SkillsMS Office ApplicationsAdministrative Support
Publicado na CazVid - 4 de ago. de 2026