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Owen
Agente de callcenter
Contato
Competências
Orchestrated project phases from initiation to closure, ensuring stakeholder satisfaction.
Participated in designing, developing, testing, and deploying software applications.
Facilitated communication between technical teams and clients to clarify requirements and expectations.
Led cross-functional teams to achieve project milestones and promote collaborative work environment.
Formação acadêmica
Resumo
Experienced project manager with a strong track record in overseeing software development projects, improving process efficiency, and leading diverse teams.
Principais conquistas
- Led multiple project teams delivering software solutions on time and within budget
- Improved project planning processes resulting in reduced delivery times
- Managed stakeholder communications and aligned project goals with business objectives
Experiência
Agente de callcenter
Agendar llamadas con clientes, Contestar un alto flujo de llamadas, Solucionar inconvenientes de nuestros clientes, Atender toda la serie de inquietudes disponiendo de alternativas para la resolución de conflictos.