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Paula
Customer Service, Intake
Currículo em vídeo
Contato
Competências
Provided support to customers on various topics including payments and deliveries in a call center setting.
Utilized English and Spanish to assist a diverse customer base via phone interactions.
Collaborated effectively with colleagues to resolve customer issues and improve service delivery.
Addressed customer inquiries and provided solutions within the scope of available resources.
Formação acadêmica
Resumo
Experienced bilingual call center agent skilled in customer support, payment assistance, and order management.
Principais conquistas
- Gained 1.8 years of call center experience supporting international clients
- Handled diverse customer inquiries regarding payments, deliveries, and orders
- Communicated effectively in both English and Spanish in a fast-paced environment
Experiência
Customer Service, Intake
Provide assistance to customers and possible customers, Appointment setter, Front desk
Interpreter
Interpreter between Spanish and English persons for medical appointments, Government, Police, 911, Schools and others
Resolution Specialist
Bring support to external and internal customers, Advisor for new team members, Payments, Refunds
Retail
Customer Service representative, Retail department