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Paula
Administrative Assistant
Contato
Competências
Demonstrated experience with Good Communication.
Demonstrated experience with Customer Service.
Demonstrated experience with Adaptability.
Demonstrated experience with Teamwork.
Formação acadêmica
Idiomas
Experiência
Administrative Assistant
Provided high-quality customer service, ensuring efficient and effective responses to inquiries., Organized and maintained physical and digital files to optimize document retrieval and administrative efficiency., Handled correspondence and communications via email and phone.
Call Center Agent
Problem-solving and handling customer complaints in a professional and timely manner, Following customer service protocols to ensure satisfaction and quality service, Using call center software and CRM to document customer interactions, Efficiently handling incoming and outgoing calls to resolve inquiries or sell products