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Pedro

Bilingual Agent

Currículo em vídeo

virtual assistant
virtual assistant, customer service representative, call centers

Contato

Montería,Córdoba,Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Formação acadêmica

Industrial engineering
UNAD
2010 - 2015
technical bachelor's degree, computer science
Institucion educativa para poblaciones especiales
CAPACITAR english institute
2012 - 2017

Idiomas

Spanishbilingual
Englishbilingual

Resumo

Professional profile

Experiência

bilingual agent

Teleperformance
May 2022 - Apr 2023

Assist customers of the multinational Saks, helping them take orders, resolve shipping problems, page problems, resolve doubts, return money

bilingual agent

Atlantic QI
Jun 2023 - Nov 2023

Assist patients of the Sanitas company by scheduling appointments, resolving problems with medication shipments, clarifying doubts, supporting their needs, and everything related to their medical issues.

bilingual agent

Callzilla
Nov 2023 - Mar 2024

Assist the clients of the freshpet company, regarding the food purchased for their pets, shipping problems, help by resolving their doubts regarding the food for their pets, interacting with the customer and making them a friend of the company. also giving coupons for inconveniences, clarifying doubts and accompanying the customer throughout the purchasing process.

bilingual agent

Metrickal
Jun 2024 - Jul 2025

Professional agent in Spanish and English for the Ecoscooting customer service campaign. Assisting customers with resolving issues related to their orders, tracking numbers, shipping labels, and other matters.

bilingual agent

Sutherland Global Services
Sep 2025 - Apr 2026

Professional and proactive agent in Spanish and English for the Remitly company's customer service campaign. Assisting customers with transaction issues, transaction refund orders, file searches, claim tracking, resolving stalled transactions, and other related activities.

Transcrição do vídeo

virtual assistant

Hi, my name is Pedro Morales and I'm looking for a job as a virtual assistant while customer service representative in a call center I think I'm the ideal candidate because I manage really good my time and really organize. I love the teamwork I'm professional and pathetic. I have experience on it. I pay attention to the little details I'm polite and I'm really accurate Thank you so much. I think they I'm the candidate

Asistente virtual

Hola, soy Pedro Morales y estoy ubicado actualmente en la ciudad de Montería. Estoy buscando un trabajo como asistente virtual. Quien soy el personaje indicado para la vacante puesto que soy ordenado, organizado, administro muy bien mi tiempo, soy educado, soy metódico, trabajo muy bien en equipo, organizado, presto atención a los pequeños detalles, soy muy amigable, empático. Y ahora...

Publicado na CazVid - 11 de set. de 2026
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