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Customer Service

Currículo em vídeo

Customer Service, Quality, Marketing, IT
I've got experience in Customer Service, IT, Quality, Marketing.nI've used tools such as Jira, Citrix, Excel, Power Point, OPCRM and many more.nI've assisted customers via Email, Chat and phone calls.nWorked with content writers to approve and apply Marketing messages.nI type 58wps with no typos.nI speak English and Spanish fluently.nIll be a great asset to help your company grow, so lets get in touch!

Contato

San José, San José, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided support to customers through various channels, ensuring satisfaction and issue resolution.

CommunicationAdvanced

Fluent in English and Spanish, effectively interacting with diverse customer bases.

Tool UsageIntermediate

Experienced with Jira, Citrix, Excel, PowerPoint, ServiceNow, and CRM systems to manage workflows and support tasks.

Marketing SupportIntermediate

Worked with content teams to approve and implement marketing messages.

Resumo

Customer service professional with over 12 years of experience across client support, quality assurance, and marketing, fluent in English and Spanish, skilled in multiple support tools.

Principais conquistas

  • Accumulated over 12 years of experience in customer service, quality, and marketing.
  • Proficient in assisting clients via multiple channels including email, chat, and phone calls.
  • Collaborated with content writers to approve and implement marketing messages.

Habilidades

Customer ServiceCommunicationTool UsageMarketing Support
Publicado na CazVid - 3 de jul. de 2025
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