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Pratiksha
Travel Advisor / Customer Support Associate
Contato
Competências
Demonstrated experience with Project Coordination.
Demonstrated experience with Operations Support.
Demonstrated experience with Documentation & Record Management.
Demonstrated experience with Data Tracking & Reporting.
Demonstrated experience with Cross-functional Coordination.
Formação acadêmica
Idiomas
Resumo
Travel Advisor / Customer Support Associate open to new opportunities
Experiência
Travel Advisor / Customer Support Associate
Responded to customer queries about travel packages and provided relevant information.. Managed customer follow-ups and maintained clear, timely communication.. Coordinated with internal teams to support day-to-day service operations.. Updated customer records in CRM tools and maintained accurate information.. Prepared travel itineraries, package details, and customer-related documents.
Sales Executive
Assisted customers with banking products and services and responded to queries.. Supported customer follow-ups and maintained clear communication.. Updated customer records accurately to support follow-up and coordination.
Project Coordinator
Tracked project progress and maintained documentation to support timely execution.. Prepared and updated project records, reports, and documents using MS Excel and MS Word.. Coordinated communication between R&D, Manufacturing, QA, and Regulatory teams.. Organized ISO audit documentation and maintained records for compliance support.. Supported QA and Regulatory teams with document preparation and data tracking.. Followed up with team members on assigned tasks, project milestones, and status updates.