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Rafael
Customer Service and Administrative Assistant
Currículo em vídeo
Customer Service and Administrative Assistant
Address customer inquiries, resolve complaints, and assist with various administrative duties like scheduling, record-keeping, and correspondence.
Contato
Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Competências
Customer ServiceExpert
Provided effective support to customers, ensuring satisfaction and issue resolution.
Active ListeningAdvanced
Engaged attentively with customers to understand their needs and concerns.
Administrative SupportIntermediate
Handled scheduling, record-keeping, and correspondence activities efficiently.
Problem SolvingAdvanced
Resolved customer issues proactively to enhance service quality.
Resumo
Experienced customer service representative with 10 years of expertise in BPO environments, skilled in client communication, problem solving, and administrative duties.
Principais conquistas
- Managed customer inquiries and resolved complaints efficiently in a BPO setting.
- Developed key skills such as active listening, problem solving, and attention to detail.
- Responsible for administrative duties including scheduling, record-keeping, and correspondence.
Habilidades
Customer ServiceActive ListeningAdministrative SupportProblem Solving
Publicado na CazVid - 3 de jul. de 2025