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Randy

CSR

Currículo em vídeo

CSR , Interpreter, Tech and Collections
I'm the type of person that's always active and ready to get to work. Like to help people and learn from them.

Contato

San José, San José, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Provided support and solutions to customers, ensuring satisfaction and issue resolution.

Collections & RetentionAdvanced

Handled account collections and customer retention strategies within call center operations.

Interpretation (Medical & Legal)Expert

Certified interpreter providing medical and legal language translation and assistance.

Financial ConsultationIntermediate

Served as a financial expert, leveraging industry knowledge to advise clients.

Resumo

Experienced call center professional with a decade of expertise in customer support, collections, and specialized interpretation.

Principais conquistas

  • Gained extensive experience across customer service, retention, collections, and financial consulting roles over 10 years.
  • Certified as a medical and legal interpreter, expanding multilingual and specialized communication skills.
  • Progressed from general customer service to specialized roles including financial expert and interpreter.

Habilidades

Customer ServiceCollections & RetentionInterpretation (Medical & Legal)Financial Consultation
Publicado na CazVid - 3 de jul. de 2025
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