Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Raul
Customer service representative/Logistics
Contato
Competências
Developed complex financial models to evaluate investment opportunities and corporate performance.
Interpreted financial data to support strategic recommendations and investment strategies.
Created detailed reports and presentations for clients and internal stakeholders.
Prepared monthly and quarterly financial reports in compliance with industry standards.
Collaborated with cross-functional teams on financial analysis projects and client presentations.
Formação acadêmica
Resumo
Skilled financial analyst with comprehensive experience in investment banking, financial modeling, and data analysis.
Principais conquistas
- Analyzed financial statements and supported investment decisions for corporate clients.
- Prepared detailed financial models and reports, enhancing decision-making processes.
- Participated in various mergers and acquisitions, gaining experience in due diligence and valuation.
Experiência
Customer service representative/Logistics
Providing information to the company hiring the trucking service regarding loads with ETA’s, road problems, scheduling appointments, providing rates for loads, assigning drivers to loads and helping with providing crossing documents to the drivers for international loads
Customer service representative
Bilingual agent in the customer service area, promoted to sales agent for the last 12 months, selling vehicle parts.
Technical support
Outstanding bilingual agent in the call center area, consists of taking phone calls and providing customer service on technical support to vehicle camera with basic service problems or software and hardware, also in charge of sending refunds and refunds for purchase regrets.
Bilingual Agent
Featured bilingual agent in the call center area, consists of taking phone calls and providing customer reimbursements from different companies in the United States.
Quality analyst
Selected for quality analyst responsible for monitoring customer service advisors, Responsible for giving daily feedback to the advisors to ensure that the client's goals were achieved., Implement a schedule adherence method., Responsible for payroll adjustments., Featured agent chosen to be an assistant supervisor.
Bilingual agent
Bilingual agent making survey calls for different supermarket companies, different car brands and political parties.