Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Raul
Customer service representative
Currículo em vídeo
Customer service representative
I have 1 year experience as a customer service representative I was employed by western union I thought I was a fairly easy job position I started habdeling customers with corrections and process of money transfers and after a month moved up to the fraud department.my communication and typing skill improved tremendously I learned to take the role for what it is and disregard rude and unpacient customers.i handeled every situation with empathy and patience but also effectively.
Contato
Ciudad Juarez, Chihuahua, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries and issues related to money transfers, demonstrating effective communication and problem-solving skills.
Communication SkillsIntermediate
Improved verbal and written communication, effectively managing customer interactions and escalations.
Empathy and PatienceAdvanced
Maintained patience and empathy when dealing with rude or impatient customers, ensuring positive customer experiences.
AdaptabilityIntermediate
Adapted quickly to new roles within the company, including transition to the fraud department.
Resumo
Experienced in handling customer relations with empathy and patience, fluent in Spanish and English, with strong communication skills and adaptability.
Principais conquistas
- Promoted from customer handling to fraud department within one month
- Enhanced communication and typing skills during tenure
- Managed diverse customer situations with empathy and patience
Habilidades
Customer ServiceCommunication SkillsEmpathy and PatienceAdaptability
Publicado na CazVid - 3 de jul. de 2025