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René
Escalation Manager
Contato
Barranquilla, Atlántico, Colombia
Disponível na CazVid
Competências
Customer ServiceAvanzado
Handled customer escalations and support activities to ensure client satisfaction.
Sales ManagementIntermedio
Supervised sales operations and contributed to team sales strategies.
RecruitmentIntermedio
Participated in recruiting processes at Consumer Sales Solutions to build effective teams.
Client RelationsIntermedio
Maintained professional relationships with clients across various roles.
Team CollaborationAvanzado
Worked closely with diverse teams to achieve business goals and improve processes.
Formação acadêmica
Secundaria
Colegio Cristiano Jerusalem
Completed 2009
Idiomas
InglésNativo
EspañolNativo
Resumo
Experienced in customer support, recruitment, and sales management with proven role progression and skill development across multiple domains.
Principais conquistas
- Progressed through roles from Sales Agent to Escalation Manager, demonstrating role advancement.
- Gained expertise across customer service, recruitment, and sales in diverse industries.
- Managed escalations and contributed to sales processes, emphasizing responsibility in client interactions.
Experiência
Escalation Manager
SUTHERLAND GLOBAL SERVICES
2010 - 2011
Recruitment
CONSUMER SALES SOLUTIONS (CSS)
2014 - 2018
Sales Manager
BPO LABS
2020 - 2021
Sales Agent Specialist
SIMPLE OFFR LLC
2021 - 2022
Habilidades
Customer ServiceSales ManagementRecruitmentClient RelationsTeam Collaboration
Publicado na CazVid - 17 de mai. de 2026