Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Oscar
Customer Service
Currículo em vídeo
Customer Service
Please record a video speaking in English about your experience.
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Logistics KnowledgeIntermedio
Applied logistics knowledge to coordinate deliveries and pickups efficiently.
Customer ServiceAvanzado
Provided customer support in call center environments over ten years.
Team LeadershipIntermedio
Managed teams in various roles including virtual assistance and quality assurance.
Communication EffectivenessAvanzado
Utilized effective communication skills in team coordination and customer interactions.
Analysis of MetricsIntermedio
Applied metrics analysis skills to monitor and improve dispatch and operational activities.
Formação acadêmica
Bachiller en Ciencias y Letras
Instituto Adolfo V. Hall Central
Completed 2013
Secundaria
Instituto Adolfo V. Hall Central
Completed 2011
Primaria
Colegio Bilingüe Boston
Completed 2008
Idiomas
EspañolNativo
InglésIntermedio-avanzado
Resumo
Experienced professional with 2 years in dispatch coordination and 10 years in customer service, adept at team management and logistics.
Principais conquistas
- Gained 2 years of experience as a dispatch coordinator, managing delivery and pickup requests
- Worked in customer service industry for approximately 10 years, including roles in call centers
- Led team management and administrative functions in various roles, including virtual assistance and quality assurance
Experiência
Customer Service
EGS
Marzo 2016 - Junio 2018
Quality Agent y Temp Sales Lead
VXI
Junio 2018 - Noviembre 2019
Recruitment y Temp Sales Lead
World Connection
Noviembre 2019 - Diciembre 2021
Virtual Assistant, Administrative Lead y Marketing
Viva
Enero 2022 - Agosto 2023
Dispatch coordinator
Lean Solutions
Octubre 2023 - Agosto 2025
Habilidades
Logistics KnowledgeCustomer ServiceTeam LeadershipCommunication EffectivenessAnalysis of Metrics
Publicado na CazVid - 17 de mai. de 2026