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Riana
Personal Assistant at Blairgowrie Primary School
Contato
Competências
Expertly manages complex diaries for multiple executives, ensuring efficient scheduling and prioritization.
Demonstrates exceptional ability to handle sensitive information with the highest level of confidentiality.
Skilled in organizing meetings, preparing agendas, and ensuring all logistical aspects are addressed.
Possesses strong interpersonal skills, fostering positive relationships with stakeholders at all levels.
Excels in written communication, producing clear and effective correspondence and documentation.
Formação acadêmica
Idiomas
Resumo
Dynamic Personal Assistant with extensive experience in diary management and office administration. Proven track record of enhancing operational efficiency and maintaining confidentiality.
Principais conquistas
- Successfully managed the Principal’s diary, enhancing scheduling efficiency and ensuring timely appointments.
- Handled confidential information with utmost discretion, maintaining a high level of trust within the organization.
- Coordinated and organized various client engagements, improving stakeholder communication and relations.
- Implemented a document management system that improved record-keeping and retrieval processes across departments.
- Contributed actively as part of the EXCO team, aiding in the strategic oversight of school operations.
Experiência
Personal Assistant to the Principal / Office Administrator
Manage the Principal’s diary, including scheduling appointments and tracking key deadlines.. Handle confidential information with the highest level of discretion and professionalism.. Prepare meeting agendas, record minutes, and compile supporting documentation for scheduled meetings, including Annual General Meetings, School Governing Body elections, and staff meetings.. Oversee front office operations, including coordination and management of grocery stock for aftercare services.. Provide sick room assistance and learner support in accordance with established school policies and procedures.. Coordinate and maintain the key management system, including control of office and vehicle keys.. Provide backup support to the admissions function and develop a working knowledge of admissions processes and systems.
Personal Assistant to the Principal / Office Administrator
Managed the Principal’s diary, including scheduling appointments and coordinating engagements.. Handled confidential information with a high level of discretion and professionalism.. Prepared agendas, recorded minutes, and compiled supporting documentation for scheduled meetings, including Annual General Meetings and staff meetings.. Provided support to the admissions and accounts departments as required.. Delivered comprehensive administrative support, including filing, maintaining attendance registers, processing receipts, updating learner profiles and coordinating school communications.. Assisted with learner queries, managed the sick room, and ensured medical aid kits were stocked and replenished.
Personal Assistant to the General Manager
Managed the Managing Director’s diary daily, coordinating appointments and organising client engagements and events.. Performed comprehensive office administration duties while maintaining strict confidentiality of sensitive information.. Managed email correspondence and drafted professional written communication.. Recorded accurate minutes during meetings and distributed them as required.. Liaised effectively across all levels within the branch, acting as an ambassador for the General Manager’s office.. Consolidated, compiled, and presented management information and reports.. Prepared and submitted weekly and monthly reports.. Produced high-quality documents and presentations.. Assisted with operational queries and managed office-related matters with professionalism and discretion.
Personal Assistant to Managing Director / Assistant to HR Manager / Assistant to Business Operations Manager
Prepared and commissioned correspondence for the Managing Director (MD).. Assisted with the MD’s electronic diary management while maintaining strict confidentiality.. Arranged courier collections for soil and plant samples in coordination with the Department of Agriculture.. Managed procurement of stationery, office supplies, and general office maintenance requirements.. Conducted research as directed and compiled environmental requirements for reporting purposes.. Liaised with directors, staff, and clients to ensure effective communication and workflow.. Provided support with HR administrative functions.. Scheduled meetings and organised functions attended meetings to take minutes and maintained accurate filing systems.
Training and Development Administrator/Assistant to Learnership Manager
Administering learnership programmes.. Conducting inductions and orientations for new learners.. Preparing learnership agreements and induction packs.. Maintaining required documents and records.. Preparing documentation for SETA submissions and planning training sessions (external and internal).. Coordinating reports from facilitators and having a strong understanding of both traditional and modern training methodologies.
Personal Assistant to Head of Primary School / PA to Executive Head
Coordinated and managed the diaries of management executives.. Always safeguarded confidential and sensitive information.. Participated as part of the EXCO team, contributing to the oversight of school operations.. Performed general administrative duties, including organising meetings and taking minutes.. Maintained structured records of all correspondence and managed queries using school management systems.. Supported the Bursar with parental communications and payroll-related enquiries.. Managed petty cash and assisted with school financial handling processes.. Maintained regular communication with parents through the internal communication system.. Administered COVID-19 PPE procurement and maintained accurate records to support health and safety compliance.
Personal Assistant (Senior Administrator) / Curriculum / Material Developer
Managed executives’ diaries, emails, and correspondence.. Implemented, administered, and monitored the document management system.. Took minutes and followed up on meeting outcomes and action items.. Liaised with directors, clients, suppliers, and stakeholders.. Managed confidential documentation, including tender documents, service level agreements, staff records, and health and safety files.. Assisted with the preparation of documentation prior to tender submissions.. Maintained office systems and managed the procurement of office supplies and stationery.. Managed allocated budgets and requested purchase orders (POs) from the accounts department.. Coordinated travel arrangements, including flights, car rentals, accommodation, and petty cash.. Ensured the timely submission of attendance registers for payroll purposes.. Managed fleet administration, including key control, service records, petrol card renewals, vehicle licence discs, and drivers’ licence records.. Coordinated courier services for the collection and delivery of items such as PPE and personalised signage.. Assisted in arranging the removal of medical waste from clinics at youth development centres.. Supported the implementation of the “100% Go Green” project in Western Cape youth development centres.. Oversaw the production and printing of materials as well as supported curriculum development and SETA verification visits.. Conducted research and edited documentation for senior staff.. Reported health and safety concerns, as well as internal and external maintenance issues.. Arranged weekly and monthly meetings for feedback and updates.. Supervised junior administrative staff.
Office Manager
Designing, implementing, and establishing office standards, procedures, and policies for the Kya Sand office.. Defining procedures for record retention and ensuring security and proper transfer of files.. Creating, maintaining, and planning office systems and equipment procurement.. Supervising office staff.. Proofreading communications and assisting with tender documents.
Registrations Officer
Performing basic administration tasks such as accurate data capturing, scanning, handling queries, and filing.. Maintaining records of received forms and forwarding them to the relevant departments.. Processing application forms from marketers by conducting pre-financial and academic checks.. Quality control information on the Learner Management System (LMS) and keeping records of declined forms.. Consulting with marketers, financial and academic departments, and verifying graduation audit list.
Education and Training Development Personal Assistant
Supported the Quality Assurance function with programme and site accreditation documentation.. Recruited and managed facilitators, ensuring strict confidentiality of staff files and records.. Implemented a Key Performance Indicator (KPI) management system for academic staff.. Ensured adherence to academic policies, procedures, and record templates, including the maintenance of student assessments.. Assisted with internal and external audits and liaised with SETAs.. Compiled, evaluated, and provided feedback on programmes for senior management and Head Office.. Managed the procurement of textbooks as required.. Remained up to date with industry trends and ensured compliance with internal and external communication requirements.
Assessment Manager
Reported to senior management on tasks, queries received, and resolutions achieved.. Maintained strict confidentiality of files and ensured learner records were accurate and up to date.. Provided support to regional offices with learner-related queries and internal record-keeping processes.. Oversaw verification visits and graduation processes, including the preparation of certificates.. Registered assessor and moderator and conducted assessments and moderation after hours when required.. Performed document verification, provided feedback, managed budgets, and authenticated invoices.
Marketing Coordinator
Coordinated events by scheduling dates, times, and venues.. Produced labels and circulars and sent SMS reminders to prospective students.. Prepared final schedules for representatives.. Maintained accurate enrolment records, processed application forms for university registration, and compiled statistical reports for the CEO to support future planning.
Receptionist
Captured and processed data, including the sending and receiving of information.. Verified and validated incoming application forms for accuracy and completeness.. Managed customer service enquiries and compiled daily activity reports for the CEO.