Robert

Business Operations, Management & Business Development

Held a comprehensive, hands-on operational and management role within a family-owned restaurant and catering business, contributing across virtually all business functions.. Worked across kitchen operations, dining room service, bartending, catering, reservations, purchasing, and management.. Coordinated and supported daily business operations, operational planning, management decisions, resource allocation, and day-to-day problem resolution.. Oversaw operational activities across front-of-house, kitchen, catering, and administrative functions.. Worked directly as a waiter and bartender, delivering customer service and maintaining positive dining experiences.. Managed customer reservations, inquiries, special requests, and event-related requirements; addressed customer concerns and resolved service-related issues.. Managed inventory monitoring, stock control, replenishment requirements, purchasing activities, supplier orders, and product availability.. Worked directly with kitchen operations, coordinating food preparation, service, and front-of-house teams.. Supported catering operations and coordination of corporate events, private functions, and special celebrations.. Handled payment processing, cash transactions, customer billing, reservations, customer orders, and purchasing records.