Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Roberto
Spa reception
Currículo em vídeo
Spa reception
Greeting guest , helping them understand the spa services as well as the benefits. Making sure they leave happy so they return, managing the spa team to reach goals .
Contato
Playa del Carmen, Quintana Roo, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Handled guest inquiries and ensured high satisfaction in hospitality settings
Communication SkillsAdvanced
Effectively interacted with guests and callers, conveying information clearly
Hospitality ManagementIntermediate
Managed spa team operations and contributed to reaching service goals
MultitaskingIntermediate
Handled multiple guest requests and responsibilities across different roles
Resumo
Experienced in hotel services, guest relations, and call center operations, with a focus on guest satisfaction and team management.
Principais conquistas
- Progressed through multiple roles in hotel industry, from spa receptionist to concierge, demonstrating role versatility
- Gained extensive guest interaction experience, ensuring guest satisfaction and repeat business
- Accumulated two years of experience in call center operations, handling customer inquiries
Habilidades
Customer ServiceCommunication SkillsHospitality ManagementMultitasking
Publicado na CazVid - 3 de jul. de 2025