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Roberto
Agent on Customer Service
Contato
Sonsonate, Sonsonate Department, El Salvador
Disponível na CazVid
Competências
Digital MarketingExpert
Designed and implemented digital marketing strategies across multiple channels.
SEO OptimizationAdvanced
Optimized website content and structure to improve search engine rankings.
Content CreationIntermediate
Produced engaging content for social media, blogs, and email campaigns.
Team LeadershipIntermediate
Supervised and mentored team members in executing marketing projects.
Formação acadêmica
General High School Diploma
Colegio Centro America
Completed Nov-2019
Resumo
Results-driven marketing professional with 5 years of experience in developing and executing online marketing strategies, improving brand visibility, and leading cross-functional teams for business growth.
Principais conquistas
- Led a social media campaign that increased engagement by 35% within three months.
- Developed and executed SEO strategies resulting in a 50% growth in organic traffic.
- Managed a team of 4 in launching new product marketing initiatives, expanding market reach.
Experiência
Agent on Customer Service
Concentrix
Oct 2022 - Dec 2025
Experience in customer management, Experience in advising clients, Experience in offering clear solutions, Experience acknowledging the customer’s issue
Habilidades
Digital MarketingSEO OptimizationContent CreationTeam Leadership
Publicado na CazVid - 17 de mai. de 2026