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Roger
Customer Representative
Contato
Competências
Utilized statistical tools and techniques to interpret complex data sets for business insights.
Designed and optimized SQL queries for data extraction and analysis across multiple databases.
Created dashboards and reports using BI tools like Tableau and Power BI for stakeholder presentations.
Developed visual representations of data to communicate findings clearly and effectively.
Formação acadêmica
Resumo
Dedicated data analyst specializing in extracting actionable insights from complex datasets for finance and healthcare industries.
Principais conquistas
- Developed and implemented data dashboards improving reporting efficiency
- Led a team in a project to automate data collection processes
- Analyzed large datasets to support strategic decision making
Experiência
CUSTOMER REPRESENTATIVE
Assisted Progressive clients in selecting, updating, renewing, or canceling their auto insurance policies.
CUSTOMER REPRESENTATIVE
Helped clients renew insurance and choose the best plan., Handled inbound calls from university students partnered with Anthology, providing detailed information on loan statuses and account balances.